General client / device setup

Configure your email client / Configure email on your device.

Supported email clients

Almost all the modern email clients which support IMAP, SMTP or POP3. Together, these three standard protocols are supported by the majority of all modern email clients. There are help articles for configuring the recommended emal clients below.

Recommended email clients

• Mozilla Thunderbird - Free, open source email client for Windows, Mac & Linux.

• Microsoft Outlook for Windows (2013 & later).

• Mac OSX Mail.

• Android Email app.

• iOS Mail app.

Tip

Thunderbird supports IMAP, POP, SMTP, CalDAV, & CardDAV natively from v91 onwards and so is our recommended email client. Some of the above clients may need addons for addressbook (CardDAV) and calendar (CalDAV) functionality or may not support them. Please feel free to try other clients as these may not be the best choice of client for your device/platform.

Configure autoconfiguration

Autoconfiguration will enable your users to automatically configure their email clients with just their username and password (in Thunderbird).

To enable this feature for domain.com, add DNS A record autoconfig.domain.com pointing to your server’s IP address.

Note

Autoconfiguration will work only in Thunderbird. If your email client respects RFC 6186, it is possible to use DNS SRV records to locate email services.

Autodiscovery in Outlook is not yet supported.

ExonHost mail server details

Incoming server settings IMAP

• Server hostname: meghna.exonhost.com

• Port: 993

• Require SSL: Yes, SSL/TLS

• Authentication: Normal password

For backward compatibility, IMAP over STARTTLS is available on port 143.

Incoming server settings POP

• Server hostname: meghna.exonhost.com

• Port: 995

• Require SSL: Yes, SSL/TLS

• Authentication: Normal password

For backward compatibility, POP over STARTTLS is available on port 110.

Outgoing server settings SMTP

• Server hostname: meghna.exonhost.com

• Port: 587 / 465

• Require SSL: Yes, STARTTLS/TLS

• Require Authentication: Yes, Normal password

Note

Supported TLS version: TLS v1.2 & above.

Supported SASL AUTH mechanisms: PLAIN, LOGIN

Addressbook and calendar details

Addressbook (CardDAV)

• Home URL: https://meghna.exonhost.com/radicale/[e-mail]/ (replace email address with your own)

• Direct (subscribe) URL: https://meghna.exonhost.com/radicale/[e-mail]/be9ae280-45e8-4f81-acc3-c5a7ce1fb428/ (Use your own URL!)

• Port: 443

• Require SSL: Yes

• Require Authentication: Yes, normal email and password

Calendar (CalDAV)

• Home URL: https://meghna.exonhost.com/radicale/[e-mail]/ (replace email address with your own)

• Direct (subscribe) URL: https://meghna.exonhost.com/radicale/[e-mail]/146f3568-1175-414f-b194-45342de3326e/ (Use your own URL!)

• Port: 443

• Require SSL: Yes

• Require Authentication: Yes, normal email and password

Tip

During setup, try the Home URL first in your CardDAV / CalDAV client. If it does not work, try the Direct (subscribe) URL.

Your CardDAV and CalDAV direct URLs can be seen when logged in to Mail Portal as MailUser (using your email account and password). From ‘Mail’ drop-down menu, choose ‘Contacts’ or ‘Calendars’.